860's Commitment to Responsible Gaming
860 believes that online entertainment should be enjoyed in a healthy, controlled, and fun environment. We don't just provide a gaming platform — we take responsibility for ensuring every user can enjoy their experience without letting it negatively impact their personal life, finances, or mental well-being.
As a platform serving Malaysian users, 860 offers a range of self-control tools that can be easily activated through your account. We also encourage all users to regularly reassess their gaming habits and maintain a healthy balance across all areas of life.
This page provides practical guidance and helpful resources to support you in playing responsibly, recognising early warning signs, and getting help when needed.
- Entertainment, not a financial need
- Play within your means
- Control is in your hands
- Ask for help without hesitation
Signs of Risky Behaviour
Recognise the early signs before they become a problem
Using money meant for daily essentials — such as rent, food, or bills — to fund gaming, or borrowing money solely to play, is a serious warning sign that needs to be addressed right away.
Spending hours gaming without realising how much time has passed, or feeling uncomfortable when not playing, are signs that your habits may need a second look.
Continuing to play after a loss in hopes of winning back what you've lost is one of the most dangerous behaviours in gaming. It often leads to even greater losses.
When gaming starts taking priority over time with family, friends, or work responsibilities, that's a signal that deserves serious attention.
Feeling anxious, irritable, or stressed when not playing, or turning to gaming as an escape from life's problems, are signs that your relationship with this activity may need to be reassessed.
Setting Time and Budget Limits
One of the most effective ways to keep your gaming experience healthy is to set clear limits before you start playing — not after. 860 fully supports this proactive approach.
Daily or Monthly Budget Limit
Set a maximum amount you're comfortable spending each week or month, and treat it as an entertainment cost — just like going to the movies or dining out. This amount should ideally not exceed 5% of your discretionary income.
Play Time Limit
Set a specific play session duration — for example, no more than one hour per session. Use phone reminders or alarms to help you stick to it.
Scheduled Breaks
Take active breaks between gaming sessions. Go for a walk, reconnect with loved ones, or pick up another hobby to keep a healthy perspective on gaming.
Self-Control Tools on 860
860 provides several self-control tools that users can access at any time through their account settings.
Users can set daily, weekly, or monthly deposit limits in MYR (RM). Once a limit is set, our system will automatically block any deposits that exceed the specified amount.
If you feel you need a temporary break, the cooling-off feature lets you suspend access to your account for a chosen period — whether that's a few days or a few weeks. It gives you space to step back without any permanent action.
For users who need a stronger measure, the self-exclusion option lets you close access to your account for an extended period. This is a proactive step we fully support — no judgement, no questions.
To activate any of these features, log in to your 860 account and go to Account Settings, or reach out to our customer support directly at [email protected].
Minor Protection
860 takes the protection of minors extremely seriously. Our platform is strictly for users aged 18 and above. Identity verification is in place to ensure compliance.
If you have children or teenagers at home who share a device with you, we recommend taking the following steps:
- Always log out after every gaming session
- Use a strong password and never share it with anyone
- Install parental control software on shared devices
- Keep your login credentials secure and out of sight
If you suspect your account has been accessed by a minor, contact 860 support immediately for prompt action.
Life Balance & Professional Support
Responsible gaming means maintaining a healthy balance between entertainment and all the other important aspects of your life. 860 encourages every user to periodically reassess their priorities.
Maintaining a Balanced Life
Online gaming should be a small part of your rich, full life — not the centre of it. Keep up a healthy daily routine, nurture meaningful relationships with the people you care about, and look after both your physical and mental wellbeing.
- Don't play when you're feeling stressed, down, or tired
- Avoid using gaming as an escape from problems
- Treat gaming as entertainment, not a source of income
Getting Help When You Need It
There is no shame in asking for help. If you or someone you care about is struggling with gaming habits, professional support resources are available:
- Talian Kasih — Malaysia family helpline and counselling
- Hospital or Psychiatric Clinic — Counselling and addiction treatment services
- Contact the 860 support team at [email protected] for assistance and referrals
Play Smart, Live Balanced
860 is always here for you. Whether you have questions, need guidance, or want to activate any self-control tools, our team is ready to support you every step of the way.